Find answers to our most frequently asked questions below. Have a question that we haven't answered? Click here to use our Contact Page to get in touch.
General Information
Below are some of the most common questions we receive about buying wine from our Ontario-based wine agency.
Orders can be placed using our website’s Shop Online page, or by calling 416-469-1653. You must be 19 years of age or older to purchase.
Yes! In June of 2020, the AGCO (Alcohol and Gaming Commission of Ontario) began allowing licensed Ontario wine agencies to sell mixed cases. You can view our online shop to see our current selection of Mixed Cases. We are frequently updating our mixed case selections, so be sure to sign up for our newsletter to stay up to date on our latest offerings.
Unfortunately, no. AGCO rules now allow us to offer mixed cases of 12 or 6 bottles, but does not allow the consumer to assemble their own case of individual bottles.
Not directly from our website, no. According to AGCO rules, we are only allowed to sell wines in case format through our website. But you can buy many of our wines by the bottle at the LCBO (see below).
We have a number of wines available by the bottle at LCBO retail stores and through the Vintages Classics catalogue. You can find all of our current, upcoming and past releases in the Shop at the LCBO section of our website.
We accept Visa, Mastercard, American Express, and PayPal options at checkout.
All prices are listed in Canadian Dollars.
The AGCO stipulates all deliveries must be paid COD. We accept Visa, MasterCard, Cash, Cheque & Email money transfers.
Please note Nicholas Pearce Wines Inc. does not sell alcoholic beverages but arranges for customer purchases from the LCBO.
The extended price represents the LCBO Retail Price including HST. Our prices include all LCBO costs (product, shipping, margins, taxes) and our agency fee.
The breakdown of LCBO net pick up prices and taxes are available on request. We are happy to provide this information.
Thank you for your business. Please consume responsibly.
How to Buy Wine Online in Ontario
Wondering how or where to buy wine online? Our website makes it easy to order cases of wine online. Here’s a quick rundown of how to order through our site and have wine delivered anywhere in Ontario.
1. Browse the Shop Online section of our site to view our offerings, and add your desired cases to your shopping cart.
2. Once you’ve made your selection, you can view your cart and proceed to checkout. During the checkout process, you will be prompted for personal, delivery, and billing details.
3. If you have a referral coupon code, you can enter it during the checkout process.
4. Prior to submitting your order, you will have an opportunity to review your purchase and account details.
5. Review and submit your order.
6. Once your order has been submitted, you will receive an e-mail confirmation containing all the details of the order, including items purchased, the price breakdown, payment method, and delivery information.
Shipping policy
As licensed Ontario wine agents, we are able to deliver wine throughout the province of Ontario. You can find more information about shipping and wine delivery protocols below.
We are currently only licensed to sell and deliver wines in the province of Ontario. We can ship wine almost anywhere within the province.
If you go check out and find that we cannot ship to your region, please reach out! We would love to see if we can find an alternative solution to get you your wine. You can reach us at info@npwines.com.
Standard delivery is $15 per order. Shipping rates are subject to change based on postal code. NPW Insiders receive free delivery (up to $15). Sign up here!
Please contact us at info@npwines.com or call 416-469-1653 if you have questions regarding delivery to your region.
For delivery in Toronto, orders will typically arrive within 3-5 business days.
For delivery in the GTA, Ottawa and Greater Ottawa Area, orders will be delivered in 5-7 business days.
For delivery outside of the Toronto and Ottawa areas, orders will be typically be delivered in 5-7 business days.
For Mixed Cases it requires full cases of each wine in order for us to build and fulfill the mixed cases. This process usually takes about 7-21 business days but may vary.
For LCBO Wines, vintage releases, and pre-orders, please refer to the product page for delivery estimates.
Please note these times are subject to government and holiday closures of the LCBO warehouse.
Also note, delivery times vary and may be subject to transit delays outside of our control. We will always try to deliver as early as possible and to keep you apprised of any changes or delays to your order.
We ship within Ontario via private courier.
Local wines purchased through our online shop will be shipped direct from the winery and will be delivered separately from international wines.
Government regulations require that individuals receiving wine orders are 19 years of age or older and are not intoxicated. Delivery agents are obligated to ask for proof of age (requiring two pieces of government issued identification with proof of age) and a signature of receipt. The AGCO also stipulates that someone must be home to receive wine and the wine may not be left unattended by our courier partners.
Our office is purely administrative so unfortunately no, we are unable to facilitate pick-ups or visits to our office at this time.
We are currently only licensed to sell and deliver wines in the province of Ontario.
Unfortunately, no. Our office is purely administrative and we are unable to facilitate pick-ups or purchases from that location.
Ontario regulations stipulate that only licensed couriers or wine agencies can retrieve wines from the LCBO warehouse.
Returns and exchanges
We are very sorry to hear that! Please contact us at info@npwines.com or call us at 416-469-1653.